What Are the Withdrawal Statuses in the Back Office (BO)?

Pending – The transaction has exceeded your custom withdrawal limit and is awaiting manual confirmation in the Back Office.
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​Processing – The transaction has been sent for processing in the core system and will soon receive a final status.
Confirmed – The transaction has been successfully debited from your merchant account.
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​Error – The transaction was not debited from your merchant account. The reason for the failure can be found in the transaction details.
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​Cancelled – The transaction was not debited from your merchant account. This may be due to an incorrect address format. In some cases, the transaction may be rejected from our side and needs to be reinitiated.
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​Declined – The transaction was declined by a user with "owner" rights.
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​Rejected – The transaction was rejected by our relevant team because the specified address was recognized as potentially risky.
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​Verifying – The transaction is under review by the relevant team.
Waiting for documents – The relevant team has requested additional documents to verify the withdrawal.